Frequently Asked Questions
Everything you need to know about shopping with Baltic Shop
What are your shipping rates and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unused condition with all packaging intact. Please contact our support team to initiate a return label.
Which payment methods do you accept?
Baltic Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products ethically sourced?
Yes, we pride ourselves on partnering with suppliers who adhere to fair labor practices and sustainable sourcing methods to ensure high-quality, responsible products.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we allow changes or cancellations within 2 hours of placement. Please reach out to our customer service team immediately for assistance.